SHOP policies

 Since each item we dye is one-of-a-kind, we have a no returns policy, and all sales are final.  Please review our “Tie-Dye FAQ” page for our sizing and color guides before finalizing your purchase.

If you experience an issue with your order, please contact us at connect@giveitatrytie-dye.com within seven days of receiving your package so we can do our best to rectify the situation.

We LOVE making customs! Each item we’re commissioned to make is one-of-a-kind and unique to the person who requested it.  We promise to do our best to ensure your custom is satisfactory, and to remain in contact with you via email (connect@giveitatrytie-dye.com) throughout the process.

Each custom presents different challenges and could require a variety of techniques.  We recommend contacting us about your idea as soon as possible, as some customs could take several weeks to complete. “Give it a Try!” Tie-Dye Company reserves the right to refuse a custom order, if we feel we won’t be able to accomplish it successfully.

When you place a custom order with us, you will then be invoiced for half the total cost, excluding shipping through a secure paylink sent over email (contact us about cash payment options).  Once this non-refundable invoice is paid, we will get to work on bringing your item to life! Please note, we are often unable to accommodate changes to the project upon receiving this payment.

As soon as your custom is complete, you will be invoiced the remainder of the cost (including shipping, if applicable), again through an emailed paylink. Once paid, we’ll pack and ship your item within two business days.  Please review the “shipping” information below.  

In-person pick-up may be an option for some orders, please inquire. 

We use ShipEngine to provide you with the best shipping rates possible, through a variety of carriers.  You will receive a tracking number via email when your shipping label is created (generally within 2 business days).  

Free shipping is available for purchases subtotaling $60 or more.

We do not currently ship internationally.